Telecom giant Bharti Airtel is on top when it comes to receiving customer complaints regarding billing and service related issues with 3,571 complaints filed in the last three years, the Lok Sabha was informed Wednesday. “TRAI (Telecom Regulatory Authority of India) has been receiving complaints against telecom service providers, alleging various problems which include billing, […] Continue reading Bharti Airtel receives maximum customer complaints
It has been announced by Apple that the alleged e-mail correspondence between Steve Jobs, Chief Executive Officer, and an irritated iPhone buyer concerning the antenna problems of the newly released iPhone 4 is faked. This e-mail initially appeared on 1, July on Boy Genius Report (BGR) blog. Steve Jobs allegedly tells the customer to calm […] Continue reading E-mail Correspondence between Steve Jobs and Customer is Fake
India’s central bank Tuesday expressed dissatisfaction over the manner in which commercial banks treat their customers, even charging higher rates of interest than permissible, and has decided to set up an panel to address the issue.
“Customer service in the banking industry is increasingly becoming important as banks are privileged institutions and banking is a special […] Continue reading Customer service of commercial banks wanting: Subbarao